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FAQ’s
1. Who Operates the Sydney Amazing Race?

The Sydney Amazing Race is operated by Sydney’s leading team building activities supplier,
Team Bonding – ABN 26 112 497 542. Team Bonding has been operating in Sydney since 2006 and offers over 20 events, of which the Amazing Race is the best seller. See www.teambonding.com.au

We also operate in Brisbane and Melbourne. Between Melbourne and Sydney we can do “simultaneous events” where teams participate on courses timed to be fairly similar.

2. Do You Work with Private Groups for Birthday Parties etc?

We do occasionally work with private groups for birthday parties or family gatherings at a slightly lower weekend rate. We can’t accept all groups, only those we feel the event is right for. The following rules apply:

– All participants must be aged over 16, or with parental supervision 8 – 15 years
– One person must be responsible for the full payment (ie no split payments)
– Total group size no greater than 50
– No alcohol to be consumed until the finish of the race

See this link for more information and our enquiry form

3. Where does Sydney Amazing Race operate?

Team Bonding is based in the Sydney metropolitan area and in Melbourne. (For Melbourne see our other website)

There are 9 Amazing Races currently available; City Botanical Gardens/ Circular Quay, Hyde Park and Botanical Gardens, City Rocks (Includes Observatory Hill and Circular Quay), Cockle Bay, Parramatta, Kirribilli, Manly, Coogee Beach and Pyrmont / Darling Harbour. We can on occasions create new courses, please enquire as to the suitability of the area. We can also do our Paparazzi event in areas where an Amazing Race course does not exist.

4. What are the Start Times?

We can start at any time after 10am and before 2.30pm (winter) and 3.30pm (summer). For safely reasons, we do need to finish the race before dusk.  We can consider a 4pm start with a race shortened to 2 hours.

5. Does the Amazing Race suit a small group?

We have run successful races with team as small as 8.

6. Can you handle a large group?
The largest group to deliver a great event is around 120, above which the logistics start to get difficult for our high touch style event. With large groups, clients can split their group in 2 and run 2 races on different courses, we discount the second event in this case.
7. How fit does the group have to be?

The answer is not especially fit. If a person can manage to walk for about an hour they will be fine with the Amazing Race. The course for the Botanic Gardens Amazing Race is virtually flat, as are Parramatta and Cockle Bay, whilst the others; Pyrmont / Darling Harbour, Manly and Kirribilli have a couple of manageable hills and stairs. The Rocks has one steep set of stairs and an uphill path, but is downhill after that.

We have had people of all ages and sizes enjoy the Amazing Race, even a couple with advanced pregnancies. For people that don’t feel they can walk the full way, we can take them from the start to a mid checkpoint and they can pick up their group for the last sections.

8. Can I choose the start and finish points?
There is some latitude here, particularly with respect to finish points, though we counsel against adding more than 10 – 12 minutes extra walk on the beginning or end of the race. Please call us on 9949 2989 to discuss your requirements, we are more than happy to adapt where possible.
9. What happens if the weather is bad?

Our outdoor activities are certainly favourites with our clients and weather is a shared risk.

In most cases with light rain / showers or extreme heat we go ahead Race as planned with some concessions for comfort. From time to time teams do complete the Race wearing rain ponchos and really enjoy it.

We routinely do a weather check 48 hours prior to the event and if the forecast is unfavourable we will consult.  There are 2 options; a) go ahead in “stand by mode” or b) postpone to an alternative date without penalty.  Once in “stand by” mode (which is within 36 hours of the start time) it is a requirement that our staff are paid, even with a late postponement (though your deposit payment is held as a credit)

If you chosen stand by mode and it is raining heavily at the start point, we consult the radar, take a vote and generally go inside to do the indoor alternative activity.   If the weather is really bad on the day and your team does not want to go ahead with anything, we do need to invoice the direct staff costs ($390 / $520 / $650 for larger groups).  We transfer your deposit and will re run the event on an alternative date agreeable to both parties.

Bottom Line: For all events we have an alternative indoor activity prepared and ready to go.

10. How do you ensure the group is safe?

Safety of participants is of paramount importance. Cate Richards has completed a St.Johns Ambulance First aid course and is present at all events. Our staff carry compact first aid kits and water. During the group briefing, we ask teams to complete the race at a comfortable walking pace and not to run, this point is re-iterated at the individual team briefings where they receive their maps and and clues. We also ask the teams to stay together at all times and take care of each other.

All checkpoints are staffed and teams have a mobile number for any problems that arise. Before heading off, our staff ask for a contact number for each team. Participants are always given a choice regarding tasks and no one is forced to do anything they may be uncomfortable with. For less active or injured people we can take them to a half way point or send them directly to the finish point.

11. Can you do the Sydney Amazing Race in other places?

We can create a new race in a location of your choice at an additional cost of $1,000 + gst (excludes travel time greater than 45mins from Sydney metro area). The only proviso is that the actual area is readily walkable and has some interesting places to go.

An example of an area that could be unsuitable would be a suburban area or business park. A good area is one with a mix of interesting places to walk and visit, preferable some nice parks and walking paths. Please call 9949 2989 to discuss your ideas.

12. How do I book and pay?

You book via a confirmation email with your chosen event, date, numbers, venue and timing included, plus your company details for invoicing purposes.

Upon receiving this confirmation of your event we will invoice a 30% holding deposit due immediately. 9-10 out from the event you will be invoiced the balance which is due on the day after the event. (If the event is less than a fortnight away, we generally just send one invoice).

We accept direct debit payments or credit cards, via our secure Xero / Eway payment facility. We take Mastercard, Visa and American Express, though for the latter we pass on a 2.9% service fee to cover additional finance costs (added automatically at the checkout)

13. What are your cancellation terms?
  • Bookings cancelled 6 or more weeks out from event; 50% of the deposit will be refunded
  • Bookings cancelled 3 – 5 weeks prior to the event 25% of the deposit will be refunded
  • Bookings cancelled 0 – 2 weeks prior to the event the deposit cannot refunded

Please note we can extend credits for bookings that are postponed.

14. What is included in the price?

All preparation, team identifiers, folders, printed materials, games equipment, facilitation and Team Bonding travel costs are part of the price. We give the winning team pretend gold medals or miniature trophies, but “real” prizes are not included, nor is venue hire for the start or finish points.

As it is a “walk in” course, unfortunately we cannot supply water, sun protection, appropriate footwear or clothing, nor carry anything of behalf of competitors.

15. Are you insured?

Sydney Amazing Race’s parent company, Team Bonding carries a $10 million Public Liability insurance through SportsCover insurance. During the race participants are covered by their own WorkCover provisions.

16. Can I customise the event to suit our team?

Every team is unique so in most cases we do make tweaks to personalise your event. We need to stay within the basic structure (we rarely create whole new events) but we can add specific messages, choose activities that work with a theme, emphasise your values plus some teams create their own quiz style activity to include. If you have ideas please call to discuss. You may end up with the best of both words, great value, proven courses and popular activities with your own themes and ideas front and centre. Call on 9949 2989 to discuss your ideas.

17. Can you handle participants with disabilities?

Some courses (Botanic Gardens, Coogee, Manly, Cockle Bay) are suitable for wheelchair users. We have included in the past vision impaired participants (with assistance), hearing impaired, intellectually disable, people with back, knee and ankle injuries and advanced pregnancy. We work with you to ensure all team members feel included and those that need a little special attention do not affect the enjoyment and outcome for their team.

18. What are your risk management practices?

Please see this link for our risk management.

Call Sydney Amazing Race Now! 9949 2989